《ICF团队教练8项核心技能》




2020年11月,ICF(国际教练联盟)正式发布最新的团队教练8项核心技能,并鼓励coach8作为专业教练认证机构,持续发展团队教练的教学力量。coach8团队教练培训细则将与ICF同步更新。

团队教练的核心技能是构建在ICF的教练8项核心技能之上,但团队教练的技能同时也超越了一对一的个人教练。

近年来,团队教练是教练职业中发展最快的领域之一。包括私营企业、政府机构和非营利组织在内的组织中,建立高绩效团队和持续发展的团队是企业寻求的重中之重,而高绩效团队需要创新、灵活性、适应性、持续性和目标一致性——这些都是教练能够直接给与组织支持的特质。

全新的团队教练8项核心技能旨在建立并整合ICF在团队教练环境中的核心能力,同时为团队教练提供了简明的定义:教练在一个团队共同创造和反思的过程中,激励团队成员最大限度地发挥他们的能力和潜力,以达到团队的共同目标。




ICF团队教练的8项核心能力


>>> 能力1:展示道德准则

Competency 1: Demonstrates Ethical Practice

  • 将团队客户作为一个单一的实体及教练;

Coaches the client team as a single entity
  • 清晰团队教练与团队建设、团队培训、团队咨询、团队指导、团队促进和其他团队发展模式的区别;

Maintains the distinction between team coaching, team building, team training, team consulting, team mentoring, team facilitation, and other team development modalities
  • 展示出针对不同的团队发展模式所需的特定知识和技能;

Demonstrates the knowledge and skill needed to practice the specific blend of team development modalities that are being offered
  • 只有在需要帮助团队实现目标的情况下,才采用更直接和有指导性的团队发展模型;

Adopts more directive team development modalities only when needed to help the team achieve their goals
  • 当教练在进行团队教练的过程中需要担任多个角色时,应始终保持信任、公开和清晰;

Maintains trust, transparency, and clarity when fulfilling multiple roles related to team coaching


>>> 能力2:体现教练心态

Competency 2: Embodies a Coaching Mindset

  • 必要时参与教练监督,做到提供支持,推动发展和问责;

Engages in coaching supervision for support, development, and accountability when needed
  • 保持客观地了解团队动态和团队模式;

Remains objective and aware of team dynamics and patterns


>>> 能力3:建立和维护教练协议

Competency 3: Establishes and Maintains Agreements

  • 解释什么是团队教练,什么不是团队教练,包括团队教练与其他团队开发模式的不同之处;

Explains what team coaching is and is not, including how it differs from other team development modalities
  • 与所有相关方的合作伙伴(包括团队负责人,团队成员,利益相关者以及任何合作教练)就教练关系、流程、计划、开发方式和目标共同达成清晰的协议;

Partners with all relevant parties, including the team leader, team members, stakeholders, and any cocoaches to collaboratively create clear agreements about the coaching relationship, processes, plans, development modalities, and goals
  • 与团队负责人合作,确定教练、领导者和团队之间如何共享教练过程的所有权;

Partners with the team leader to determine how ownership of the coaching process will be shared among the coach, leader, and team.



>>> 能力4:培养信任和安全感

Competency 4: Cultivates Trust and Safety

  • 创造并保持一个开放安全的空间,在这里团队成员将进行开放和真诚的互动;

Creates and maintains a safe space for open and honest team member interaction
  • 培养客户成员将整个团队看成是具有共同身份和目标的一个整体;

Promotes the team viewing itself as a single entity with a common identity
  • 促进个人团队成员和集体团队在关于情感、感知、关注、信念、希望和建议等方面的充分表达;

Fosters expression of individual team members’ and the collective team’s feelings, perceptions, concerns, beliefs, hopes, and suggestions
  • 鼓励所有团队成员的参与和贡献;

Encourages participation and contribution by all team members
  • 与团队合作,以制定、维护和反思团队规则和规范;

Partners with the team to develop, maintain, and reflect on team rules and norms
  • 促进团队内部的有效沟通;

Promotes effective communication within the team
  • 与团队合作,识别并解决内部冲突;

Partners with the team to identify and resolve internal conflict

>>> 能力5:保持教练临在感

Competency 5: Maintains Presence

  • 充分利用自己的全部感官和觉察能力,专注教练过程中至关重要的方面;
Uses one’s full range of sensory and perceptual abilities to focus on what is important to the coaching process
  • 在团队和赞助商同意的情况下使用合作教练,这样做可以使团队教练更多地参与到团队教练会议中;
Uses a co-coach when agreed to by the team and sponsors and when doing so will allow the team coach to be more present in the team coaching session
  • 鼓励团队成员暂停并反思他们在团队培训会议上是如何互动的;
Encourages team members to pause and reflect how they are interacting in team coaching sessions
  • 在适当的时候进入和退出团队对话;

Moves in and out of the team dialogue as appropriate


>>> 能力6:积极倾听

Competency 6: Listens Actively

  • 关注到每个团队成员分享的观点是如何与其他团队成员的观点和团队对话相关联的;

Notices how the perspectives shared by each team member relate to other team members’ views and the team dialogue
  • 关注到每个团队成员是如何影响集体的团队能量、参与度和关注焦点的;

Notices how each team member impacts the collective team energy, engagement, and focus
  • 关注到团队成员之间的语言和非语言交流模式,以识别潜在的联盟、冲突和成长机会;

Notices verbal and non-verbal communication patterns among team members to identify potential alliances, conflicts, and growth opportunities
  • 在与教练或其他专家合作时,树立自信、有效的沟通和协作的典范;

Models confident, effective communication and collaboration when working with a co-coach or other experts
  • 鼓励团队主导对话;

Encourages the team to own the dialogue


>>> 能力7:唤起觉察

Competency 7: Evokes Awareness

  • 挑战团队的假设、行为和意义制定过程,以增强他们的集体意识或团队洞察力;

Challenges the team’s assumptions, behaviors, and meaning-making processes to enhance their collective awareness or insight
  • 使用教练式提问和其他技巧来促进团队发展,促进团队对集体对话的所有权;

Uses questions and other techniques to foster team development and facilitate the team’s ownership of their collective dialogue

>>> 能力8:促进客户成长

Competency 8: Facilitates Client Growth

  • 鼓励对话和反思,以帮助团队确定他们的目标和实现这些目标的步骤。

Encourages dialogue and reflection to help the team identify their goals and the steps to achieve those goals

未来coach8会将就团队教练和其他团队发展方式(如团队建设、团队培训、团队咨询、团队指导、团队促进)进行对比,进一步阐述团队教练的特质,小编将在未来的新闻中发布。尽请期待!


附上ICF官方团队教练8项核心技能介绍






*文章由coach8小队长整理编译

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